The Laundry Babe – Consent & Liability Agreement

Thank you for choosing The Laundry Babe! Please review the following terms before we begin service.

Care Restrictions

- We do not accept dry-clean items.

- We cannot process items contaminated with bodily fluids (urine, feces, vomit, etc.).

- Oversized or damaged items that may harm equipment may be refused.

- Unless otherwise specified, all items will be machine washed and machine dried.

- Items are inspected for stains, but some stains may be overlooked or remain after treatment.

- Despite our sanitation procedures, traces of detergent or softener may remain.

-All laundry must be provided in a standard 13-gallon garbage bag or equivalent laundry bag.

-If laundry is not provided in a 13-gallon bag. I will sort and portion items to determine the correct bag amount for procesing.

-Additional fees may apply if oversized containers or excessive loose items require extra handling.

- Any missing or damaged items must be reported within 24 hours of delivery.

- Eligible replacement value may be provided up to $100 per order.

- We are not responsible for normal wear and tear, shrinkage, or manufacturer defects.

- We are not liable for items before pickup or after delivery.

- Laundry will not be delivered until full payment is received.

- Unpaid orders will be held for 14 days. After this period, items may be donated, sold, or retained at our discretion.

- Cancellations must be made at least 1 hour prior to pickup/delivery.

- Late cancellations may result in a required $20 deposit before booking future service.

- Unless you opt out in writing, we may photograph or film laundry items, the cleaning process, and related content for marketing and advertising.

- Undergarments will never be recorded, photographed, or shared.

- We reserve the right to refuse service to any client or item at our discretion.